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After installing and replacing a new SSL certificate on the server, why does the browser still show the old certificate information when accessing the website?

  1. Restart server software: After installing a new certificate, you must restart your web server (such as Nginx, Apache, IIS, etc.) for the new certificate configuration to take effect.
  2. Check intermediate devices/services: If the issue persists after restarting the server, check whether the following intermediate devices exist in your website architecture, and ensure that the certificate is also updated on these devices:
    • CDN / cloud acceleration services (such as Tencent Cloud CDN, Alibaba Cloud CDN, Cloudflare, etc.)
    • Web Application Firewall (WAF)
    • Load balancer (SLB/CLB)
    • Reverse proxy server

If traffic passes through these devices first, you need to upload and deploy the new certificate on their consoles.